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Shipping & Returns

Thanks for shopping at Calista Leaf.

If you are not entirely satisfied with your purchase, we're here to help!

Returns
You have 14 calendar days to return an item from the date you received it (as indicated by the registered signature on the package).

To be eligible for a return, your item must be unused, unopened and in the same condition that you have received it. Your item must be in the original packaging.

Your item needs to have the receipt as proof of purchase.

Sale items
Unfortunately sale items cannot be refunded. Only regular price items can be refunded.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund using the original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping a Returnable Item
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item
To return an item to us, please mail it to the following address:

125 Dego, No.6
MSK 3825
Malta
 
Shipping Disclaimer
Calista Leaf management cannot be responsible for shipping delays caused by shipping companies which are beyond our reasonable control.
Orders that will be shipped to Australia - New Zealand and South Africa will need 6 weeks from date of shipment and orders that will be shipped to U.S.A will need 4 weeks from date of shipment before an investigation is initiated in case of a lost order. Refund will be based on investigation
 

You can also contact us if you have any questions.

Contact Us
If you have any questions on how to return your item to us, contact us on info@calistaleaf.com